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Quality Systems Coordinator

Grover, NC 28073

Industry: Technical/Professional Job Number: PP77251961025 Pay Rate: $15.00 - $20.00 / HR

Job Description

Job Title: Quality Systems Coordinator

Location: Grover, NC
Company: Personnel Services Unlimited
Pay: $22.00 per hour
 
Position Overview:
We are seeking a detail-oriented Quality Systems Coordinator with a strong background in quality assurance and scientific principles. This hands-on role requires a proactive self-starter who excels in collaborative problem-solving.
 
Key Responsibilities:
  • Respond to consumer complaints via Salesforce, phone, and postal mail, ensuring timely resolution and customer satisfaction.
  • Investigate consumer complaints and manage reimbursements for defective products as necessary.
  • Review and verify Batch Records for accuracy and completeness, collaborating with staff to implement necessary corrections.
  • Assist in collecting and tracking production data for analysis, contributing to product quality assessments.
  • Enter and analyze data on non-conformances, production downtime, stability test results, and other quality metrics.
  • Document and investigate material, product, and process non-conformance issues.
  • Monitor humidity control and ambient conditions to ensure compliance with quality standards.
  • Coordinate with internal teams and suppliers to maintain audit-ready Certificates of Analysis and specification documents.
  • Index and audit Safety Data Sheets (SDS) for updates and modifications.
  • Work with production personnel on material reconciliation and assist with material reorders.
  • Provide training to staff on moisture, pH, and other testing protocols; conduct periodic audits of processes.
  • Source lab materials for product testing as required.
  • Support document retrieval during FDA inspections and assist with document control processes.
Required Skills:
  • Proficient typing and data entry skills.
  • Strong knowledge of Microsoft Office Suite (Word, Excel, PowerPoint).
  • Ability to read and interpret federal, state, and local regulations.
Preferred Skills:
  • Experience with Adobe Pro.
  • Familiarity with Salesforce.
Why Join Us?
At Personnel Services Unlimited, we pride ourselves on connecting talented professionals with leading organizations. If you are ready to take on a dynamic role in quality systems and contribute to a collaborative team, we encourage you to apply!
To Apply:
Please submit your resume and cover letter to Personnel Services Unlimited for consideration.
 

Meet Your Recruiter

Pamela Parker
Staffing Specialist, Gastonia Branch

Pamela joined PSU as a Staffing Specialist in 2021. Her background is in Criminal Justice, and she has previously worked in property management. As a staffing specialist, Pamela is passionate about helping others and is glad to have a career that allows her to do just that. She loves finding the best fit for companies and our PSU candidates; she says, "It's like finding a missing puzzle piece." 

Pamela enjoys spending time with family, friends, and beloved pets.

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About Grover, NC

Discover exciting job opportunities in the vibrant area around Grover, North Carolina! Positioned in the heart of the Tar Heel State, Grover offers a perfect mix of small-town charm and big-city opportunities. Nestled near the stunning Chimney Rock State Park and just a short drive from the vibrant city of Charlotte, this region boasts a rich cultural scene, delectable Southern cuisine, and a thriving job market. Explore job listings in this inviting area filled with unique attractions like the Biltmore Estate, the Blumenthal Performing Arts Center, and the Charlotte Hornets. Take the next step in your career journey and unlock the endless possibilities that Grover and its surroundings have to offer. Join us today to start your career adventure in this enchanting region!