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Patient Care Coordinator - Front Desk
Job Description
Patient Care Coordinator - Front Office | $16.00/HR
Shelby, NC | Monday–Thursday, 9 AM – 5 PM | Friday, 9 AM – 1:00 PM
Shelby, NC | Monday–Thursday, 9 AM – 5 PM | Friday, 9 AM – 1:00 PM
Join a patient-focused practice as a Front Office Coordinator! This role is perfect for someone who enjoys creating a welcoming environment for patients while supporting day-to-day office operations.
About the Role:
Personnel Services Unlimited is hiring a Patient Care Coordinator for a healthcare practice in Shelby, NC. This role manages front office duties, patient scheduling, and inventory coordination while delivering excellent customer service.
Personnel Services Unlimited is hiring a Patient Care Coordinator for a healthcare practice in Shelby, NC. This role manages front office duties, patient scheduling, and inventory coordination while delivering excellent customer service.
What You'll Do:
- Greet patients and visitors in a friendly, welcoming manner
- Check patients in and out; schedule appointments for new and existing patients
- Answer and triage incoming calls
- Prepare patient charts and assist with room preparation
- Coordinate hearing aid orders, shipping/receiving, and repairs
- Assist insurance coordinator with policy verification and data entry
- Send out letters, audiograms, and reports; manage eDocs
- Open/close front office and maintain supplies and cleanliness
- Prep treatment rooms between patients, including sterilization/infection control
- Maintain confidentiality of patient and business information
What We're Looking For:
- High school diploma or equivalent
- 1+ year of office experience preferred
- Excellent interpersonal and communication skills
- Strong computer/keyboard skills
- Ability to multitask and prioritize under deadlines
- Detail-oriented with strong organizational skills
- Comfortable with frequent interruptions and a fast-paced environment
- Willingness to attend required training (including PFL/Audigy training) and travel out of state for professional development as needed
- Ability to lift up to 20 lbs. and stand/walk throughout the day
- Must pass a satisfactory criminal background check as a condition of employment; candidates are evaluated individually and in accordance with applicable federal, state, and local laws
Benefits:
Working for PSU, you'll enjoy:
Working for PSU, you'll enjoy:
- Weekly Pay
- Health Insurance
- Paid Time Off
- Referral Bonuses
Ready to join our team? Apply now and take the next step in your career!
Personnel Services Unlimited is an equal-opportunity employer.
Connecting people with possibilities.
Meet Your Recruiter
Marsha Hollifield, CTS
Service Manager, Shelby Branch
Marsha is the Shelby office Service Manager who oversees daily recruiting and staffing operations.
In 1996, she came to Personnel Services Unlimited seeking temporary employment. After completing several assignments, she joined the PSU Staffing team and found her dream job helping others, just like her, find great jobs and meaningful careers. Marsha has her CTS certification from the National Association of Personnel Consultants.
With 25 years of experience, knowledge, and passion, Marsha achieves our clients’ staffing goals by consistently matching the right candidate to the right job.
When not in the office, she enjoys spending time with her family, her two puppies ( Abby and Oscar), her cat (Gerald), and working in her garden.
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About Shelby, NC
Ready to start your career in Shelby, North Carolina? Explore our job opportunities in this vibrant area nestled in the picturesque landscape of Cleveland County. Known for its rich history, charming downtown area, and close-knit community, Shelby offers job seekers a unique blend of southern hospitality and endless growth possibilities. With attractions like the Earl Scruggs Center, the Don Gibson Theatre, and the annual Livermush Festival, there's always something exciting happening in this region. Consider making Shelby your professional home and experience the warmth and opportunities this area has to offer. Browse our listings today and take the next step towards a fulfilling career in Shelby!