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Location: Forest City, NC
Salary: $20.00/HR
Schedule: Monday–Friday, 8:30 AM–5:30 PM (1-hour lunch), On-Site, Full-Time
LICENSED Insurance Customer Service Representative
Job Description
LICENSED Insurance Customer Service Representative – Front Office
Location: Forest City, NC
Salary: $20.00/HR
Schedule: Monday–Friday, 8:30 AM–5:30 PM (1-hour lunch), On-Site, Full-Time
About the Role:
A well-established local insurance agency in Forest City, NC, is seeking a [North Carolina-LICENSED Insurance] Customer Service Representative (CSR) to join their team. This is a front-office, public-facing role providing exceptional service to clients, processing payments, handling policy updates, and assisting with insurance applications.
A well-established local insurance agency in Forest City, NC, is seeking a [North Carolina-LICENSED Insurance] Customer Service Representative (CSR) to join their team. This is a front-office, public-facing role providing exceptional service to clients, processing payments, handling policy updates, and assisting with insurance applications.
Responsibilities Include:
- Greet and assist walk-in customers with policy questions and service needs
- Taking premium payments and processing them accurately and securely
- Handling policy renewals, quoting, and processing new policy applications
- Assisting clients with policy changes and claims processing
- Maintaining accurate and organized records in agency systems
- Providing administrative support to the insurance team
- Ensuring a positive customer experience and supporting agency goals
Job Skills
- Excellent communication and interpersonal skills
- Strong attention to detail and organizational abilities
- Proficiency with computers and office software
- Ability to multitask and prioritize tasks effectively
- Strong problem-solving skills and professionalism in challenging situations
Requirements:
- Preferred: Previous insurance customer service experience
- Education: 2-year college degree or equivalent customer service experience
- Must have a North Carolina Property & Casualty Insurance License
- Team-oriented mindset with a genuine enjoyment of working with the public
Interested? Qualified candidates can Apply now. Questions? Call or visit our office (Forest City: 828-287-7778) for more information on this role.
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About Forest City, NC
Explore exciting job opportunities in the charming area around Forest City, North Carolina! Nestled amidst the stunning Blue Ridge Mountains, this area offers a blend of natural beauty and thriving career prospects. From the iconic Chimney Rock State Park to the vibrant arts scene at Tryon Fine Arts Center, there's something for everyone here. Indulge in delicious Southern cuisine, catch a show at the historic Foundation Performing Arts Center, or simply enjoy the laid-back lifestyle. With a rich history, unique culture, and endless growth opportunities, Forest City is the perfect place to advance your career. Start your job search today and unlock your potential in this enchanting region!