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Members Services Representative

Spindale, NC 28160

Job Number: 54318992 Pay Rate: $16.00 / hour

Job Description

Job Title: Customer Service Member – $16/HR – Spindale, NC

About the Role:
Personnel Services Unlimited is recruiting a full-time Customer Service Representative for our client.

This is a great opportunity to join a national organization where you’ll support members directly through phone, email, and system-based interactions. 

Location:  Spindale, NC. 
Hours:  Monday- Friday| 8 am-5 pm

What You’ll Do:
  • Answer incoming phone calls and provide friendly, professional assistance to members.
  • Register and transfer members in the system with accuracy and attention to detail.
  • Respond to and resolve member support tickets in a timely manner.
  • Maintain organized records and complete data entry in Excel.
  • Collaborate with team members, using Microsoft Teams as needed (training provided).
  • Deliver excellent customer service with a genuine desire to help members.
We’re Looking For Someone with:
  • College coursework or related work experience in customer service, membership services, or similar field preferred.
  • Proficient in computer skills, Microsoft Teams, and Excel
  • Strong phone etiquette and clear communication skills.
  • Quick learner with strong critical-thinking and problem-solving abilities.
  • High attention to detail and accuracy.
  • Prior customer service or administrative experience preferred.
Perks & Benefits:
  • Weekly Pay, Health Insurance, Paid Time Off, Referral Bonuses
Interested?
Apply online at www.psuhasjobs.com or call us at 828-287-7778.
Don’t wait – apply today and start your journey with PSU!
 

Meet Your Recruiter

Wendy Cope
Staffing Specialist, Forest City Branch

Wendy joined Personnel Services Unlimited, Forest City branch office, in 2017.

As a Staffing Specialist, she is passionate about placing people in jobs and watching them thrive, especially those who have been desperate to work and need a second chance. Wendy has previously worked as a CNA and an office manager.

In her spare time, Wendy enjoys family vacations to the beach, snuggling with her grandchildren, and attending concerts to see her favorite 80’s rock/hair bands.

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About Spindale, NC

Discover exciting job opportunities in the charming town of Spindale, North Carolina! Embrace a thriving community nestled in the heart of the Tar Heel State, where career growth meets Southern hospitality. With its close proximity to the scenic Blue Ridge Mountains and the vibrant city of Asheville, Spindale offers a perfect blend of outdoor adventures and cultural experiences. Explore local gems like the Don Gibson Theatre, enjoy delicious Southern cuisine, and stroll through the quaint streets lined with historic landmarks. Join us in Spindale, NC, where career possibilities are as endless as the rolling hills of the countryside. Start your job search today and unlock a world of opportunities in this enchanting region!