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Manufacturing Customer Service Representative

Gastonia, NC 28054

Job Category: Customer Service Job Number: MH3420308511

Job Description

Personnel Services Unlimited is now hiring for a local Gastonia, NC, manufacturing client for Manufacturing Customer Service Representative.

In this role, you will be interacting with personnel on the facility manufacturing floor. 

Pay & Benefits$18.00 - $23.00/hr

  • Benefits (Health, Life Insurance)
  • Paid Weekly, Holiday Pay, Referral Bonuses

Location: Gastonia, NC

Work Hours

  • 1st shift  | 8am-5pm | Mon.-Friday.

Type: Full-Time | Temp.-to-Hire

Manufacturing Customer Service Representative Job Responsibilities:

  1. Enter sales orders and purchase orders to external suppliers/vendors
  2. Prepares product quotes.
  3. Communicate with domestic and international suppliers/vendors.
  4. Communicate with other associates in the manufacturing, inspection, and shipping areas.
  5. Support the sales staff and technicians
  6. Compose email responses to customer inquiries.
  7. Performs general filing of customer orders and export documents.
  8. Provide various reports for management.
  9. Cross-train and learn all aspects of “Syspro” – ERP system

Job Qualifications and Skills: 

  • Customer service experience
  • Experience in Windows - Word and Excel
  • Excellent communication skills
  • Strong organization skills
  • High School Diploma/equivalent
  • Knowledge of Syspro-ERP system

Next Step:  If you are interested in this role, Apply Now or Call: 704-867-4557 to speak to someone to schedule an appointment.

- Apply in person: Monday-Friday from 8am to 5pm at: 

  • 998 S. New Hope Rd. Gastonia, NC 28054


Locally owned and operated, Personnel Services Unlimited has been matching quality candidates with top employers in Western North Carolina since 1981.

Headquartered in Shelby, NC, and with branch offices in Gastonia and Forest City, NC, our trained and dedicated staff will guide you through the hiring process, by finding you more than just a job and a paycheck, but also a workplace community that values YOU!

At Personnel Services Unlimited, Inc. "We are Passionate about Connecting People with Possibilities!"

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.


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