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Dock Coordinator
Job Description
Traffic Coordinator – Global Manufacturing Facility
About the Role:
Personnel Services Unlimited is hiring a Traffic Coordinator to work onsite at a large, multi-facility global manufacturing campus in Shelby, NC. This full-time, long-term opportunity involves directing and supporting inbound and outbound tractor-trailer traffic from a guard shack location.
If you're organized, professional, and enjoy keeping things running smoothly, this could be the ideal fit!
- Location: Shelby, NC
- Schedule: 6:00 AM – 6:00 PM, 4-on / 4-off rotation
- Pay: $15.00 - $16.50 /HR
Responsibilities Include:
- Direct inbound and outbound truck traffic according to customer instructions and site protocols
- Maintain accurate logs, documentation, and reports related to tractor-trailer movement and yard activity
- Communicate clearly with drivers, internal teams, and supervisors to resolve scheduling or load issues
- Provide professional customer service and timely responses to inquiries or concerns
- Support daily operations from the guard shack and perform additional tasks as assigned
Job Skills and Requirements:
- High school diploma or GED required; additional education a plus
- Customer service experience preferred (1+ year ideal)
- Strong communication skills, both written and verbal
- Detail-oriented with excellent time management and organizational skills
- Comfortable using MS Office tools (Word, Excel, PowerPoint)
- Experience handling multi-line phone systems
- Reliable attendance, including potential weekends and evenings
- Safety-sensitive role requiring alertness and precision
Interested? Qualified candidates can Apply Directly now. Questions? Call our office (Shelby: 704-484-0344) to learn more about this opportunity.
Personnel Services Unlimited is an equal-opportunity employer. All applicants will be considered without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Meet Your Recruiter
Marsha Hollifield, CTS
Service Manager, Shelby Branch
Marsha is the Shelby office Service Manager who oversees daily recruiting and staffing operations.
In 1996, she came to Personnel Services Unlimited seeking temporary employment. After completing several assignments, she joined the PSU Staffing team and found her dream job helping others, just like her, find great jobs and meaningful careers. Marsha has her CTS certification from the National Association of Personnel Consultants.
With 25 years of experience, knowledge, and passion, Marsha achieves our clients’ staffing goals by consistently matching the right candidate to the right job.
When not in the office, she enjoys spending time with her family, her two puppies ( Abby and Oscar), her cat (Gerald), and working in her garden.
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About Shelby, NC
Ready to start your career in Shelby, North Carolina? Explore our job opportunities in this vibrant area nestled in the picturesque landscape of Cleveland County. Known for its rich history, charming downtown area, and close-knit community, Shelby offers job seekers a unique blend of southern hospitality and endless growth possibilities. With attractions like the Earl Scruggs Center, the Don Gibson Theatre, and the annual Livermush Festival, there's always something exciting happening in this region. Consider making Shelby your professional home and experience the warmth and opportunities this area has to offer. Browse our listings today and take the next step towards a fulfilling career in Shelby!