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Personnel Services Unlimited
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Pamela Parker
Customer Service Representative - $19.50/hr - Shelby, NC
Job Description
About:
Personnel Services Unlimited is seeking candidates for a Customer Service Representative opening! This full-time, long-term opportunity in Shelby, NC, can lead to permanent hire.
- Pay is $19.50/HR
Essential Duties:
Provide prompt, professional service to clients and support department operations through organizational and communication tasks.
- Respond to client inquiries via phone or email promptly and maintain positive client relationships.
- Document client interactions, resolve disputes, and research account issues.
- Collaborate with Data, Implementation, and Finance Teams; submit change requests to relevant departments.
- Clearly explain responses to client questions, recommend new products/services, and suggest improvements.
- Demonstrate programs to clients, train them on platform usage, and participate in organizational training opportunities.
Job Skills and Requirements:
- High school diploma or GED.
- 5+ years of client service experience or business office experience.
- Proficiency in Microsoft Office Suite.
- Strong organizational, communication, and problem-solving skills.
- Ability to handle high-pressure situations with a positive attitude.
Skills
- Customer service (phone and in person).
- Time management and multitasking.
- Decision-making and ethical conduct.
- Creativity and professionalism.
- Team collaboration and reliability.
PSU’s Benefits: Health/Life Insurance, Holiday & Vacation Pay, Referral Bonuses, Weekly Pay.
Interested? Qualified candidates can Apply Directly now. Questions? Call our visit our Shelby office (704-484-0344) for more information about this role and others.
Personnel Services Unlimited is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Meet Your Recruiter
Pamela Parker
Staffing Specialist
Pamela joined PSU as a Staffing Specialist in 2021. Her background is in Criminal Justice, and she has previously worked in property management. As a staffing specialist, Pamela is passionate about helping others and is glad to have a career that allows her to do just that. She loves finding the best fit for companies and our PSU candidates; she says, "It's like finding a missing puzzle piece."
Pamela enjoys spending time with family, friends, and beloved pets.
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About Shelby, NC
Ready to start your career in Shelby, North Carolina? Explore our job opportunities in this vibrant area nestled in the picturesque landscape of Cleveland County. Known for its rich history, charming downtown area, and close-knit community, Shelby offers job seekers a unique blend of southern hospitality and endless growth possibilities. With attractions like the Earl Scruggs Center, the Don Gibson Theatre, and the annual Livermush Festival, there's always something exciting happening in this region. Consider making Shelby your professional home and experience the warmth and opportunities this area has to offer. Browse our listings today and take the next step towards a fulfilling career in Shelby!
