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Audiology Medical Office Care Assistant
Job Description
- Pay: $16.00/HR
- Schedule: Mon-Thurs.: 8:30-5pm; Friday’s: 8:30-2:15pm
- Location: Shelby, NC
- PSU Benefits: Weekly Pay, Health Insurance, PTO, Holiday Pay, Bonuses
- Support audiologist with daily patient care activities and overall clinic operations.
- Deliver exceptional customer service and patient support to individuals and their families throughout the care process
- Assist with hearing aid maintenance including cleanings, functional checks, minor troubleshooting and patient instruction on device use
- Pre-program hearing devices ahead of scheduled patient fittings and appointments
- Manage hearing aid orders, repairs, earmolds, and clinic inventory to ensure timely processing and availability
- Track patient orders, maintain accurate documentation, and update records within clinic systems
- Prepare and organize exam and treatment rooms prior to daily patient visits
- Maintain cleanliness, organization, and infection control standards within clinical and lab areas
- Coordinate scheduling, phone communication, document scanning, and additional administrative workflows
- Provide support to front office operations and assist with additional clerical duties as needed
- High School Diploma or equivalent required
- Previous experience in healthcare, medical office setting.
- Audiology or hearing healthcare experience preferred
- Must be able to organize time and prioritize numerous duties within strict deadlines.
- Must interact with patients of all ages with a caring and respectful manner
- Audiology Assistant training will be required.
Meet Your Recruiter
Marsha Hollifield, CTS
Service Manager, Shelby Branch
Marsha is the Shelby office Service Manager who oversees daily recruiting and staffing operations.
In 1996, she came to Personnel Services Unlimited seeking temporary employment. After completing several assignments, she joined the PSU Staffing team and found her dream job helping others, just like her, find great jobs and meaningful careers. Marsha has her CTS certification from the National Association of Personnel Consultants.
With 25 years of experience, knowledge, and passion, Marsha achieves our clients’ staffing goals by consistently matching the right candidate to the right job.
When not in the office, she enjoys spending time with her family, her two puppies ( Abby and Oscar), her cat (Gerald), and working in her garden.
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